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FAQ

FAQs

Everything you need to know about how EKOM makes product data structured, semantic, and performance-ready.

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Email us at hello@ekom.ai

What does working with EKOM look like?

A typical engagement looks like this:

  1. Connect your catalog and key channels
  2. Define rules for fields, tone, and structure with your team
  3. Run initial passes to clean and standardize existing PDPs
  4. Monitor and iterate as EKOM flags new issues or opportunities

You get a repeatable system for catalog health, not a one-time clean-up project.

How does EKOM work with AI search and new discovery channels?

Modern discovery routes (AI search, social search, marketplace algorithms) rely on clean, structured product data.

EKOM helps by:

  • Making sure your titles, attributes, and descriptions are machine-readable
  • Filling in missing fields that cause products to be ignored or downranked
  • Keeping PDPs and feeds consistent as platforms change their requirements

That means your products are easier for AI systems to index, understand, and recommend.

Is EKOM only for large enterprise brands?

No. EKOM supports scaling SMBs, mid-market brands, and large enterprises.

  • Smaller teams benefit from automation and structure without hiring a large content squad
  • Growing brands use EKOM to standardize PDPs as they add products, markets, and channels
  • Enterprises lean on EKOM for governance, compliance, and multi-brand control

If your catalog is big enough that manual fixes do not scale, EKOM can help.

How long does it take to see value from EKOM?

Most teams see value within the first few weeks:

  • Initial setup focuses on connecting your catalog and defining rules
  • EKOM quickly surfaces gaps and inconsistencies in your current product data
  • Early passes across your catalog improve eligibility, consistency, and SEO fields

From there, EKOM keeps working in the background so new products and updates stay in line with your standards.

Does EKOM replace my PIM or ecommerce platform?

No. EKOM is not a replacement for your PIM, DAM, or ecommerce platform.

  • Your PIM and platform remain the source of record
  • EKOM sits alongside them to diagnose issues, apply rules, and push clean data back in
  • It helps you get more value out of the systems you already use

You can think of EKOM as a specialist for product content and structure that plugs into your existing stack.

How does EKOM “understand” my brand and products?

EKOM combines your existing product data with rules and prompts defined for your brand.

  • We use your current PDPs, attributes, and assets as the starting point
  • You define or approve rules for tone, formatting, and required fields
  • EKOM then applies those rules across your catalog

You stay in control of what “good” looks like; EKOM handles the repetitive execution.

What problems does EKOM solve for my team day to day?

EKOM is designed to remove the repetitive work that slows teams down:

  • Fixing missing or inconsistent product attributes
  • Rewriting PDPs so they match your brand rules
  • Cleaning up SEO titles and descriptions
  • Resolving feed and marketplace disapprovals tied to bad data

Instead of chasing one-off fixes, your team gets rules, automation, and a cleaner catalog by default.

How is EKOM different from a normal copy or SEO tool?

Most tools help you write a single product description or a single SEO title.

EKOM is different:

  • It looks at your entire catalog, not single pages in isolation
  • It enforces rules and structure so fields stay consistent
  • It connects to your store, feeds, and channels, not just a document

Think of EKOM as a catalog health and automation layer, not just another content editor.

Who is EKOM built for?

EKOM is built for ecommerce and digital teams at brands that:

  • Manage hundreds to hundreds of thousands of products
  • Sell across multiple channels or regions
  • Struggle to keep product content, SEO fields, and feeds consistent

If your team spends too much time fixing PDPs, spreadsheets, or feeds by hand, EKOM is for you.

What does EKOM actually do?

EKOM keeps your product pages and product data clean, structured, and up to date across your catalog.

  • It pulls product data from your store or PIM
  • Cleans and structures titles, descriptions, attributes, and SEO fields
  • Syncs those updates back out to your ecommerce platform and feeds

The result is healthier PDPs, fewer disapprovals, and a catalog that is easier for both shoppers and AI systems to understand.