Why Agents, Not Dashboards?
Dashboards show you what's broken. Agents fix it. Here's why EKOM shifted from monitoring to action.
The e-commerce tooling market is full of dashboards. SEO dashboards. Feed quality dashboards. Structured data audit dashboards. They all do the same thing: show you what's broken.
Then you, the merchant, have to figure out how to fix it. Manually. Across thousands of products.
The dashboard trap:
- 1.Dashboard tells you 2,000 products are missing GTIN
- 2.You export a CSV
- 3.You (or an intern) looks up GTINs one by one
- 4.You upload the CSV back
- 5.Dashboard still shows issues because you missed some
- 6.Repeat
This is the state of the art in 2026. It's absurd.
What agents do differently:
An EKOM agent doesn't just tell you "2,000 products are missing GTIN." It:
- 1.Identifies the 2,000 products
- 2.Looks up GTINs from authoritative sources
- 3.Generates a confidence score for each fill
- 4.Creates a batch of patches (versioned diffs)
- 5.Presents the batch for approval
- 6.Deploys approved patches
- 7.Logs everything to the audit trail
The user's job is reviewing and approving. The agent's job is everything else.
Why this matters for AI visibility:
AI platforms consume structured product data. Missing attributes, weak descriptions, and incomplete Schema.org markup make products invisible to AI search. The gap between "having a dashboard" and "having fixed data" is where revenue is lost.
A dashboard that shows you have 43% attribute coverage doesn't help if you can't act on it. An agent that fills those attributes — within your constraints, with your approval, with full audit trail — that's the difference.
EKOM's positioning: Others monitor. EKOM acts.
This isn't about replacing human judgment. It's about automating the tedious, error-prone work between "knowing what's broken" and "having it fixed."