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Product2026-02-123 min

Why Agents, Not Dashboards?

Dashboards show you what's broken. Agents fix it. Here's why EKOM shifted from monitoring to action.

The e-commerce tooling market is full of dashboards. SEO dashboards. Feed quality dashboards. Structured data audit dashboards. They all do the same thing: show you what's broken.

Then you, the merchant, have to figure out how to fix it. Manually. Across thousands of products.

The dashboard trap:

  1. 1.Dashboard tells you 2,000 products are missing GTIN
  2. 2.You export a CSV
  3. 3.You (or an intern) looks up GTINs one by one
  4. 4.You upload the CSV back
  5. 5.Dashboard still shows issues because you missed some
  6. 6.Repeat

This is the state of the art in 2026. It's absurd.

What agents do differently:

An EKOM agent doesn't just tell you "2,000 products are missing GTIN." It:

  1. 1.Identifies the 2,000 products
  2. 2.Looks up GTINs from authoritative sources
  3. 3.Generates a confidence score for each fill
  4. 4.Creates a batch of patches (versioned diffs)
  5. 5.Presents the batch for approval
  6. 6.Deploys approved patches
  7. 7.Logs everything to the audit trail

The user's job is reviewing and approving. The agent's job is everything else.

Why this matters for AI visibility:

AI platforms consume structured product data. Missing attributes, weak descriptions, and incomplete Schema.org markup make products invisible to AI search. The gap between "having a dashboard" and "having fixed data" is where revenue is lost.

A dashboard that shows you have 43% attribute coverage doesn't help if you can't act on it. An agent that fills those attributes — within your constraints, with your approval, with full audit trail — that's the difference.

EKOM's positioning: Others monitor. EKOM acts.

This isn't about replacing human judgment. It's about automating the tedious, error-prone work between "knowing what's broken" and "having it fixed."